How to contact an agent or agency

Contacting an agent works best when your first message is specific. Agents handle many enquiries, and the clearest requests move fastest.

Before you send a message

Check the listing price, advance months, location, photos, available date, and verification status. If anything is unclear, ask before scheduling a viewing.

What to include

• Your preferred viewing date and time.
• Whether you need an in-person viewing or live video tour.
• Your move-in or purchase timeline.
• Your budget and whether it is flexible.
• Any non-negotiables, such as parking, backup power, school proximity, or pet access.

Questions to ask

1. Is the property still available?
2. What exact amount is due before move-in or offer acceptance?
3. Who receives payment, and what name appears on the receipt?
4. Is the landlord or owner available for final confirmation?
5. Are there service charges, agency fees, or maintenance fees not shown on the listing?

Keep communication traceable

Use Habivista messages or keep written records on WhatsApp or email. Avoid relying only on phone calls for payment terms or viewing promises.

If something feels wrong

Do not send money under pressure. Use Report a listing if you suspect fraud, cloned photos, false ownership, illegal advance demands, or impersonation.